RETURN/EXCHANGE/REFUND POLICY 

  • We stand behind our hair extension quality and want you to be satisfied with them. We’ll always do our best to take care of customers.
  • We are proud to offer a return policy on unopened hair extensions. We understand that there may be a case in which you need to return your order. We are more than happy to accept returns within 7 days of receiving your order.
  • DO NOT OPEN, TAMPER WITH, OR REMOVE THE SECURITY SEAL.
  • Extensions must be in all of its original packaging & not be removed from the packaging.
  • Chikita hair will not be liable for your shipment fees

When will you receive your refund?

Returns will be refunded to the original form of payment within 1-3 business days after we receive your return. Please allow 2-3 business days after your return is received at our Returns Center for processing.

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